Customer Service Desk
- Total activity 83
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 45
Articles
Recent activity by Customer Service Desk Sort by recent activity-
What Is The Difference Between The Pillows?
All of our pillows are waterbase; so, with each version, you'll receive the benefits of the clinically-proven technology and responsive support. The major difference between the pillow will be the ...
-
Is There a Money Back Guarantee?
Mediflow offers a 30-day money-back satisfaction guarantee from the purchase date, excluding shipping and handling fees. If for any reason you are not satisfied with your pillow, simply return the ...
-
Is There a Warranty?
With the exception of the Travel Pillow, The Water Pillow by Mediflow pillows come with a 3 year manufacturing warranty against any manufacturing defects. This does not include washing damage, wear...
-
What Happens If My Order Returns To Mediflow With Postage Due?
The postage due amount will be deducted from the refund amount. We do not cover any shipping charges incurred by inaccurate addresses.
-
Where Can I Buy The Pillow?
Right here on our website! We offer quick shipping and you can rest assured that you will be getting the original The Water Pillow by Mediflow.
-
How Is The Pillow Customizable?
The firmness of the pillow will be determined based on the amount of water you fill the pillow with. Like a softer pillow? Use less water. Like a firm pillow? Add more water. We recommend starting ...
-
What Size Are The Water Pillows?
The Fiberfill, Down and Down Alternative Pillow sizes are 20”x 28” which is usually called an “Jumbo”. Jumbo size pillows are halfway between a Standard and Queen and will fit most Standard or Quee...
-
Do Any Of Your Pillows Contain Latex?
No! We do not use latex in any of our pillows.
-
What Makes Your Pillow So Unique?
Water - the source of life. As the original water pillow, we use our revolutionary waterbase technology in each pillow we craft. We only use the best materials and fills to create the most comf...
-
What Does A Twin Pack Come With?
A twin pack comes with two pillows and two funnels.